Privacy Policy
Your privacy is important to us at StoneBridgeHub
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also gather payment details during orders, though processing is handled securely by our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve our website performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also leverage information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
StoneBridgeHub values your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with priority and deploy suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Confidential data transmissions are encrypted to safeguard information as it travels between your browser and our systems.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on relevant laws, you may have the right to access, amend, erase, or limit how your information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose collected.
Typical retention durations:
- Customer contact and order details are kept for roughly three years after the last service interaction
- Payment transaction records: around seven years for tax and accounting purposes
- Website analytics data: about twenty-six months for service improvement analysis
- Marketing preferences: until you unsubscribe or for up to two years of inactivity
Cookies and Website Tracking
Our site uses cookies and related technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie options through your browser settings. However, turning off certain cookies may affect how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only StoneBridgeHub and our site. We are not responsible for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will amend the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.
Contact Us About Privacy
StoneBridgeHub Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: info@stonebridgehub.pro
Phone: +44 20 7946 0958
For privacy-related inquiries, include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.